Meet a Connecticut-licensed mental health professional by phone or video. If you're approved, your signed ESA letter arrives in 10-15 minutes.
Central Connecticut State University is in New Britain, and the CTfastrak busway links downtown to Hartford.
For New Britain renters, the key document is a letter from a mental health professional licensed in Connecticut. It supports a reasonable accommodation request so a no-pet policy, pet rent or a pet deposit can be waived.
With roughly 76,300 residents, New Britain in Hartford County is Connecticut’s eighth-largest municipality. Renters across Downtown New Britain, Little Poland (Broad Street), Belvedere, Stanley Quarter and Walnut Hill Park area rely on the same fair housing protections, whatever the building or landlord.
Connecticut has no ESA-specific housing statute, so the federal Fair Housing Act and Connecticut’s own fair housing law set the rules. Housing discrimination complaints can be filed with the Connecticut Commission on Human Rights and Opportunities (CHRO) or with HUD. For the details, read our Connecticut ESA law guide.
Complete a free pre-screening and meet a mental health professional licensed in Connecticut by phone or video. If approved, your signed letter arrives within 10-15 minutes. You aren’t charged unless you’re approved.
Your letter is for housing — apartments, condos, HOAs and student housing. It doesn’t grant public access to stores or restaurants, and airlines have treated emotional support animals as pets since 2021.
Explore the Connecticut housing rights guide, check current pricing, review renewal timing, or see the psychiatric service dog option. You can also return to the Connecticut overview.
Flat pricing · you only pay if approved.
Yes. What matters is a real evaluation by a professional licensed in Connecticut, not whether the appointment happened in person or by video.
Usually not. A landlord has to consider a reasonable accommodation request backed by a valid letter and can deny it only on limited grounds, such as a direct threat or undue burden. Small owner-occupied buildings may be exempt.
Most people are seen the same day, and if you’re approved the signed letter arrives within 10-15 minutes.
Yes. Your letter should come from someone holding an active Connecticut license — that’s the first thing a New Britain landlord is likely to verify.
It does. Association rules in New Britain fall under the same fair housing law as a landlord’s pet policy.
$129 covers an ESA letter for up to two pets ($199 for three or more); PSD letters run $149 or $229. You aren’t charged unless a licensed professional approves you.
Free pre-screening · Licensed in Connecticut · You only pay if approved
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